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On The Thames
Tofte Manor
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Frequently Asked Questions
Everything you need to know about Tofte Manor
Tickets, timings & entry
What time do gates open & close?
When will I receive my ticket and event details?
Can I get a refund or resell my ticket?
Can I re-enter the event?
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What are the age restrictions?
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How do I get to the venue?
Accessibility
What accessibility services are available?
Are there any accessibility limitations?
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What can I bring with me?
General information
Are lockers available?
What food & drink is available?
What payment methods are acceptable?
Can I take photos and videos during the event?
Safety & security
Can I bring medication?
What medical services are available?
What is Ask For Angela?
What security measures are in place?
What is the drugs policy?
Venue & community
What are the house rules?
What are the recycling and waste policies?
